Deposit, Cancellation & Refund Policies

Deposit & Cancellation Policy

At The Luxor Detail Co., we are committed to providing our clients with exceptional detailing services. To ensure efficient scheduling and resource allocation, we adhere to the following deposit and cancellation policy:

Deposit Requirement: For all services priced over $300, a deposit amounting to 50% of the total service cost is required at the time of booking. This deposit secures your appointment and allows us to allocate the necessary resources to serve you best.

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Cancellation and Rescheduling:

• Clients may cancel or reschedule their appointment by notifying us at least 24 hours in advance of the scheduled service time. For appointments cancelled or rescheduled with more than 24 hours' notice, the deposit can be applied to a future service date or refunded upon request.

• In the event of a cancellation or rescheduling request less than 24 hours prior to the appointment, the deposit will not be eligible for a refund. However, we will accommodate a one-time rescheduling of the service to a later date, with the initial deposit applied towards the rescheduled service.

• The Luxor Detail Co. recognizes that unexpected circumstances, including inclement weather, may necessitate the rescheduling of an appointment. Should we need to reschedule a service due to weather conditions or other unforeseen events, we will do so at the earliest opportunity, and your deposit will be fully applied to the rescheduled appointment.'

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No Refund Policy:

Please note that deposits for appointments cancelled or rescheduled less than 24 hours before the scheduled service time are non-refundable. This policy is in place to ensure that we can manage our scheduling and resources effectively, providing all our clients with the highest level of service.

We appreciate your understanding and adherence to our Deposit & Cancellation Policy. The Luxor Detail Co. looks forward to serving you and ensuring your vehicle receives the premium care it deserves.